This document was last updated on April 10, 2007.
ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS
DealerDex LLC is committed to protecting your privacy. This Privacy Statement sets
forth our current privacy practices with regard to the information we collect when
you or your computer interact with our website. By accessing DealerDex.com, you
acknowledge and fully understand DealerDex LLC’s Privacy Statement and freely consent
to the information collection and use practices described in this Website Privacy
Statement. If you do not agree with this policy, please refrain from the use of
our site.
WHAT OUR POLICY COVERS
This policy covers how DealerDex LLC (dealerdex.com) handles your personal information
that we collect, including information related to the use of this site and the products
and services offered. Personal information is the information you provide as it
is related to your name, address, email, and phone number and or any other information
you provide DealerDex.com that may not be publicly available.
PLEASE NOTE:
This policy does not apply to any of the websites or companies that DealerDex.com
links to, third party affiliates, does not own or control, or that DealerDex.com
does not employ or manage.
PARTICIPATING MERCHANT POLICIES
Related services and offerings with links from this website, including vendor sites,
have their own privacy statements that can be viewed by clicking on the corresponding
links within each respective website. Online merchants and others who participate
in DealerDex LLC services are encouraged to participate in industry privacy initiatives
and to take a responsible attitude towards consumer privacy. However, since we do
not have direct control over the policies or practices of participating merchants
and other third parties, we are not responsible for the privacy practices or contents
of those sites. We recommend and encourage that you always review the privacy policies
of merchants and other third parties before you provide any personal information
or complete any transaction with such parties.
INFORMATION WE COLLECT
DealerDex LLC prides itself on giving our customer the best service and user experience
possible. In order to provide this service we must collect basic information based
on demographic information, web pages visited and other consumer-volunteered information
from sources such as forms, survey information and/or site registrations.
In order to ensure that consumers get the very best service, DealerDex.com collects
information based on demographic information, web pages visited and other consumer-volunteered
information from sources such as forms, survey information and/or site registrations.
DealerDex.com request forms may require users to give us information such as your
name, address, phone number, e-mail address and certain financial and credit-related
information. This information allows DealerDex.com to match you with a dealer or
partner that we feel is best able to fulfill your request. This information also
helps DealerDex.com in the development or referral of products and services that
we believe will meet the continuing needs of our customers. Collected information
is used to improve the content of our website, customize the content and/or layout
of our website for individual users, and to contact users for marketing purposes
as well as route requests to our auto dealer network, fulfillment and/or marketing
partners. DealerDex.com uses a web analytics program to automatically receive and
record information on who referred you, pages requested and visited, time on our
site, IP address, and cookie information. DealerDex LLC uses this information for
internal use only to improve the customer experience, conduct research, and provide
anonymous reporting for internal use. Some anonymous reporting may be used to provide
advertising clients information about our users.
PERSONALIZATION
DealerDex.com offers its users the advantage of personalization on our Website by
using cookies. Website personalization provides our customers with a more convenient
online experience. Cookies are bits of information that our web server may transfer
to your computer through your web browser. When this information is stored on your
computer, our system is able to recognize your browser and in turn customize web
page content for you or restore the information that you previously placed on our
site. We will not use any cookies to retrieve data from your hard drive or obtain
sensitive information about you. You can decide if and how your computer will accept
a cookie by configuring your preferences or options in your browser. However, if
you choose to reject cookies, you may not be able to use certain of our online services
or website features.
THIRD PARTY ADVERTISING
DealerDex.com sells advertising to third party companies including automotive manufacturers
and dealers. DealerDex.com may provide basic anonymous information to these companies
based on user demographics, traffic, and impressions. None of this information contains
any personal or identifiable information about our customers or users. The companies
who advertise on our site may employ cookies and action tags (also known as single
pixel gifs, tracking pixels or web beacons) to measure advertising effectiveness.
Any information that these third parties collect via cookies and action tags is
completely anonymous.
INFORMATION WE SHARE
DealerDex LLC may decide to share your personal information with our trusted marketing
partners and or automotive dealer’s who work with DealerDex.com under confidentiality
agreements. These companies may use your personal information to assist DealerDex.com
inform you about their products and services. (See below if you prefer that we not
share this information). On occasion DealerDex.com will not be able to directly
fulfill your request for new vehicle information, we may forward your request for
information to another reputable affiliate partner or auto dealer. At such a time
you will become subject to the security and privacy policies that are posted on
the associated website. In those cases where DealerDex.com must share your information
to get the information you requested, these companies do not have any independent
right to share this information. DealerDex.com at time to time will be required
to respond to subpoenas, court orders, or legal process, or to establish or exercise
our legal rights or defend against legal claims. We believe it is necessary to share
information in order to prevent, or take action regarding illegal activities, any
violation of DealerDex LLC’s terms of use, or as otherwise is required by law.
OWNERSHIP OF INFORMATION
Once you have submitted information and it is received in the DealerDex.com database,
all submitted information, including your name, e-mail address, home address, phone
number, financial and credit information becomes the property of DealerDex LLC.
This information may be passed as needed on to our dealer and fulfillment partners,
finance partners and affiliates for the execution of the order, service or request.
Any information received by our partners is subject to their respective privacy
policy on customer information. Our partners use this information to process your
order, to approve your credit and to provide valuable services. If you choose to
opt out on our website we will not and cannot provide your information to partners,
thus being unable to complete your request. If you do not opt out on our website
at the initial time of service request, any subsequent requests to opt out of future
partner communications must be made directly to the Partner.
WEB SITE SECURITY
DealerDex.com
places a very high value on the importance of security for our customers. When necessary
we use the latest SSL (Secure Socket Layer) encryption technology from GoDaddy,
Inc. to protect sensitive personal or financial information during data transmission.
This allows your personal information to be submitted in a secure environment using
the latest encryption technology while reaching the intended parties. An SSL-capable
web browser is needed to support this encryption technology. Netscape Navigator
4.6 or higher or Microsoft’s Internet Explorer 4.01 or higher will support SSL technology.
To verify that you are on a secure web page in Netscape Navigator, right-click while
your cursor is on the form (not the border) and select “view Frame information”
in Netscape Navigator. To view security certificates in Internet Explorer, click
Internet Options on the View menu in the browser and then the Content tab. In the
Certificates area, click the Personal, Sites, and Publishers buttons to view the
current certificates.
MINORS USING THIS SITE
This site is intended for the use of adults 18 and over. The forms on this site
are capable of collecting online contact information from Minors who furnish it
without parental consent or notification. Upon discovery that minors may have supplied
any such information, such information shall be disregarded and quickly deleted.
CHANGES TO THIS STATEMENT
DealerDex LLC has the discretion to occasionally update this privacy statement.
When we do, we will also revise the “updated” date at the top of this Privacy page.
We encourage you to periodically review this privacy statement to stay informed
about how we are helping to protect the personal information we collect. Your continued
use of the service constitutes your agreement to this privacy statement and any
updates.
HOW TO REQUEST OPT OUT
Many customers appreciate receiving information and offers about products and services
that may be of interest and value to them. However, at DealerDex LLC, we recognize
that it's your choice. If you prefer that we not disclose any nonpublic personal
information about you to any nonaffiliated third parties, you may opt out of those
disclosures, that is, you may direct us not to make those disclosures (other than
disclosures permitted by law). If you do not want us to share any information that
you have provided to us or that we have gathered, please let us know by e-mailing
us. Please include your name, address, and other identification information and
any other applicable information. Your request will apply to any of the information
we have obtained in any transaction, such as your request forms. If you have any
other questions or concerns regarding your privacy at DealerDex, LLC or wish to
opt out of disclosure of your information, you may email our customer service department
at privacy@dealerdex.com. It may take
10 days from the time we receive your request to opt out to remove you from our
database. Please be aware that you may still receive offers during while your request
is being processed.
CONTACTING US
If you have questions regarding our Privacy Statement, its implementation, failure
to adhere to this Privacy Statement and/or our general practices, please contact
us at privacy@dealerdex.com or send your
comments to:
DealerDex LLC
PO BOX 250089
Franklin, MI 48025
DealerDex LLC will use commercially reasonable efforts to promptly respond and resolve
any problem or question.