Overall Dealer Score:
1 out of 5
Spare Part Support
Written by
Chandrasekar
on
23-Apr-2008
I tried contacting Saturn of Loma Linda on the 909-799-9900 phone number more than 8 times on 22/Apr and 23/Apr during normal business hours for some spare part requirements on my 1998 Saturn SL2. The recorded message first advises us to dial a 3 digit party extn or say on the line for an operator(Extn #200). Then, it tells us that the operator is not available and directs us to leave a voice message and then abruptly tells us that the voice mailbox is full and disconnects the call. This entire cycle takes about 1 minutes from start to finish and leaves you where you started with absolutely no resolution whatsoever. It is a complete waste of time & I hope Saturn of Loma Linda does better than listing useless phone numbers on their website!